Clik here to view.
Influencing strategy by design
Really enjoyed the half-day workshop on this topic provided by Luke Wroblewski at the IA Summit today. If you’re curious about this subject you can read my tweets from the workshop on Twitter. Or, for...
View ArticleClik here to view.
IA Summit notes: Dalton & Weening on their UX mid-life crisis
RD: I’d like to ask for a favor: please sing happy birthday to my son Alex, who is 10 years old today. [And we did.] Vanguard’s UX is quite mature and quite large, and the UX of the online channel is...
View ArticleClik here to view.
Notes from Samantha Starmer’s “The Holistic Customer”
Below are my notes from Samantha Starmer’s presentation at IA Summit 10 on “The Holistic Customer.” NOTE: This YouTube video is from the MX 2010 conference, but it covers the same material Samantha...
View ArticleClik here to view.
IA and Systems Thinking
Enjoyed this short essay by Don Norman on why “A Product is More Than The Product.” Here’s a snippet: In reality a product is all about the experience. It is about discovery, purchase, anticipation,...
View ArticleClik here to view.
An Open Letter to the Design Community
Helpful insights on some common traps UX designers’ fall into, from Silicon Valley insider Marty Cagan. Thanks to @A_Silvers for posting on Twitter. A sampling: … don’t try to show taxonomies, concept...
View ArticleClik here to view.
Moving into Social Media
Presentation to the board of the Delaware Valley Bicycle Club Moving into Social Media This is a presentation I am working on to present to the board of the Delaware Valley Bicycle Club (DVBC.org) to...
View ArticleClik here to view.
I’d Like a Little Relevant Content with My Responsive Design, Please
Wow – pretty violent reaction from this content strategist to the idea of responsive design. Some valuable nuggets of truth in there, though. Here’s a snippet: Jumping on the responsive web design...
View ArticleClik here to view.
The User is Drunk
The User is Drunk This is the best approach to UX design that I’ve seen in all my years of doing this stuff. Hilarious, too! https://www.youtube.com/embed/r2CbbBLVaPk
View Article
